Delivery Times
Delivery Pricing
All delivery prices are calculated based on the weight of your order, and all of our delivery services are based on a tracked-to-your-door service. Heavier items such as sweatshirts will cost more than lighter items such as t shirt.
Examples for UK Tracked delivery:
When Will Your Order Leave?
As each order is customised/made exactly to your needs, it will take typically 2-4 business days for it to leave our warehouse, but at busy times this can be longer. Some products are selling out fast and being restocked. For example candles can take 4-8 days to dispatch and some garments can be up to 8-10 days.
Shipping Methods
UK Tracked Delivery
Sent via Royal Mail Tracked. This is a **signed-for service. Delivery in no more than 2-4 working days from date of dispatch. Scanned throughout delivery - track your parcel’s progress online.
EU Tracked Orders
Delivered using PostNL Registered Service. This is a **signed-for service using your local service provider, and TNT from our Central European warehouse.
USA Tracked
Delivered using USPS First Class which is a **signed-for service.
Canada Tracked
Delivered using USPS Tracked which is a **signed-for service.
Delivery Times
**Please make sure that someone is available to sign for your package, otherwise collection from your postal office or delivery depot will be required.
When your order is dispatched you will receive a confirmation email. Depending on which delivery service you have selected, your order will arrive as follows:
TRACKED DELIVERY |
|
|
UK |
Delivery prices from £2.50 |
|
EU 3 - 5 business days |
Delivery prices from £6.50 |
|
US 10 - 14 business days |
Delivery prices from £4.75 |
|
Canada 10 - 14 business days |
Delivery prices from £4.75 |
|
ROW 14 - 21 business days |
Delivery prices from £8.50 |
Non-Delivery
Non-delivery occurs when the goods do not arrive at the address you gave us, or you claim that the goods are not in your possession despite a confirmation of successful delivery from the delivery partner.
Please be aware that in some cases of disputed delivery, as detailed in our terms of service, we may have to undertake a full investigation with the delivery partner before processing any refund or replacement.
If orders have not been received within 14 days of expected arrival, please click here to email customer support.
IMPORTANT: Some countries will incur additional import/customs duties - Push Entertainment is not responsible for any additional charges.
We Deliver To The Following Countries
Austria, Albania, Andorra, Argentina, Australia, Azerbaijan, Belarus, Belgium, Bulgaria, Canada, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mexico, Moldavia, Monaco, Montenegro, Montserrat, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, United Kingdom, Ukraine, United Arab Emirates, USA, Uzbekistan.